About GoKong Casino

Welcome to GoKong Casino, your premier destination for online gaming in Canada.

Our Story

GoKong Casino emerged from a vision to create the premier online gaming destination for Canadian players. Founded by gaming industry veterans with decades of combined experience, we understand what Canadian players want: fair games, secure transactions, and exceptional customer service.

Our Mission

We’re committed to providing Canadian players with a safe, entertaining, and rewarding online casino experience. Our mission extends beyond just offering games – we aim to build lasting relationships with our players through trust, transparency, and responsible gaming practices.

Licensing & Regulation

Anjouan Gaming License

GoKong Casino operates under a valid gaming license issued by the Anjouan Gaming Authority, ensuring our operations meet strict international standards for:

• Fair Gaming - All games use certified Random Number Generators (RNG)
• Player Protection - Segregated player funds and secure data handling
• Responsible Gambling - Comprehensive player protection measures
• Financial Security - Regular audits and compliance monitoring

Regulatory Compliance

Our commitment to regulatory excellence includes:

• Anti-Money Laundering (AML) - Strict KYC procedures
• Data Protection - GDPR-compliant privacy practices
• Game Fairness - Independent testing by accredited laboratories
• Dispute Resolution - Fair and transparent complaint handling

Security & Fair Play

Advanced Security Measures

256-bit SSL Encryption All data transmission between your device and our servers is protected by military-grade encryption, ensuring your personal and financial information remains secure.

Certified Random Number Generators Every game outcome is determined by certified RNG systems, regularly tested by independent auditors to ensure complete fairness and unpredictability.

Secure Payment Processing We partner with trusted payment processors and maintain PCI DSS compliance to protect all financial transactions.

Fair Gaming Commitment

• Independent Audits - Regular testing by eCOGRA and iTech Labs
• Game Certification - All games certified for fairness
• Transparent RTP - Published return-to-player percentages
• Dispute Resolution - Fair handling of player complaints

Our Gaming Portfolio

Software Partners

We’ve partnered with the industry’s leading software providers to offer the highest quality gaming experience:

NetEnt - Premium slots and live casino games Microgaming - Classic slots and progressive jackpots
Play’n GO - Innovative mobile-optimized games Evolution Gaming - Live dealer casino excellence Pragmatic Play - Modern slots and live casino Red Tiger Gaming - Feature-rich slot games

Game Categories

Canadian Focus

Tailored for Canadian Players

Local Currency Support All transactions are processed in Canadian dollars (CAD), eliminating currency conversion fees and providing transparent pricing.

Canadian Payment Methods We support popular Canadian payment options including Interac e-Transfer, ensuring convenient deposits and withdrawals.

Local Customer Support Our customer service team understands Canadian gaming preferences and regulations, providing knowledgeable assistance.

Responsible Gambling Resources We provide access to Canadian responsible gambling organizations and support services.

Canadian Sports Coverage

Our sportsbook features comprehensive coverage of Canadian sports:

• NHL - All Canadian teams with enhanced markets
• CFL - Complete coverage of Canadian Football League
• Toronto Blue Jays - Extensive MLB betting options
• Canadian Olympic Teams - Special event coverage

Responsible Gaming

Player Protection Tools

Deposit Limits Set daily, weekly, or monthly deposit limits to control spending and maintain responsible gaming habits.

Session Time Limits Manage gaming time with customizable session duration limits and reality check reminders.

Self-Exclusion Options Temporary or permanent self-exclusion options available for players who need a break from gaming.

Loss Limits Set maximum loss limits to prevent excessive spending during gaming sessions.

Support Resources

We provide access to professional help and support:

• Responsible Gambling Council - Canadian support organization
• Problem Gambling Helpline - 24/7 confidential support
• Gamblers Anonymous - Local support group information
• Professional Counseling - Referrals to qualified therapists

Customer Service Excellence

24/7 Support

Our customer service team is available around the clock to assist with any questions or concerns:

Live Chat - Instant support through our website Email Support - Detailed assistance at [email protected] Phone Support - Direct line for urgent matters FAQ Section - Comprehensive self-help resources

Support Languages

• English - Primary language for Canadian players
• French - Support for Quebec players
• Multilingual - Additional language support available

Awards & Recognition

Industry Recognition

• Best New Casino 2024 - Canadian Gaming Awards
• Excellence in Customer Service - Online Gaming Association
• Responsible Gambling Advocate - Gaming Industry Council
• Mobile Casino of the Year - Digital Gaming Awards

Player Testimonials

“GoKong Casino has been my go-to gaming site for over a year. Fast withdrawals, great games, and excellent customer service.” - Sarah M., Toronto

“The live casino games are fantastic, and I love that everything is in Canadian dollars. No hidden fees or conversion charges.” - Mike R., Vancouver

“Their responsible gambling tools helped me maintain control over my gaming. Great to see a casino that truly cares about player welfare.” - Jennifer L., Montreal

Contact Information

Headquarters GoKong Casino Limited Gaming License: Anjouan Gaming Authority License Number: 8048/JAZ2022-073

Customer Support Email: [email protected] Live Chat: Available 24/7 on website Phone: 1-800-GOKONG (1-800-465-6644)

Responsible Gaming Support Email: [email protected] Canadian Resources: Available in support section

GoKong Casino is committed to providing Canadian players with a world-class online gaming experience built on trust, security, and responsible gaming practices. Join thousands of satisfied Canadian players who have made GoKong Casino their preferred gaming destination.